What is Tes MyConcern?
Safeguarding Made Simple with Tes MyConcern
Tes MyConcern is the only safeguarding software that brings all the essential tools you need into one easy-to-use platform. Designed specifically for schools, it streamlines record-keeping and case management, so you can quickly and effectively manage student concerns. Plus, it now includes features for handling staff allegations and supports anonymous reporting by default, giving you a complete and clear view of student safety across your school or trust.
Developed by child protection experts, MyConcern provides a secure, centralised place for recording and managing all types of safeguarding or wellbeing concerns. Unlike traditional paper-based methods, which can be risky and cumbersome, MyConcern ensures your records are kept safe and protected. Digitalising safeguarding can helps you spot patterns early, enabling you to take action before issues grow, and make informed decisions
with confidence.
We understand the increasing demands and complexities of safeguarding in schools. That’s why we're here to help ease the pressure of managing concerns, allowing you to focus on what truly matters – supporting the children in your care.
Company | Business Name: Tes HQ Location: United Kingdom Founded: 2014 |
Age Range | 5-7, 8-10, 11-13, 14-16, 17-18 |
Features | Case ManagementAutomated ChronologiesSecure RecordingCustomised ReportsTransferrable Electronic RecordsDetailed ProfilesLinked SiblingsCategories Of ConcernLessons LearnedRedaction ToolCommunity ReportingStaff Allegations Safeguarding ReportingChild Protection ReportingBody Maps |
Languages | English, Welsh |
Accessibility | Moderate features |
Policies | Terms of ServicePrivacy PolicyGDPR |
Requirements | Available OfflineInternet - Low BandwidthInternet - High BandwidthDesktop - MacDesktop - WindowsDesktop - ChromebookDesktop - LinuxMobile - iPhoneMobile - iPadMobile - WindowsMobile - Android From the moment you start using MyConcern, we’re with you every step of the way to help ensure the safety of the students in your care. Setting up takes just a few hours and there is very little technical intervention required. MyConcern integrates seamlessly with a wide range of MIS systems, saving you time and preventing data duplication. Our friendly and knowledgeable Customer Success team is always ready to assist. They’ll help you get up and running quickly and you can guide yourself through our modular e-learning platform, which walks you through any customisation needed for your school. You can continue to sharpen your skills throughout the year with regular webinars and refreshers, ensuring you're always getting the most out of MyConcern. |
Set Up | In just a few hours our team can integrate your MIS and set up for safeguarding success. |
Training | Live OnlineWebinarsDocumentationVideos MyConcern is an intuitive platform designed to be easy to use. During onboarding, you'll get access to our e-learning platform, guiding you through its features to support your role as a safeguarding lead or case manager. Our Customer Success team also offers regular webinars and training sessions, and you'll find helpful bite-sized "how-to" videos within MyConcern anytime you need assistance. |
Support | EmailFAQs/ForumKnowledge BasePhone Support |
Home Learning | Parent Access School must create the account. |
Tes MyConcern PricingPricing Plans Paid Subscription MyConcern is priced individually for each setting so that you only pay for what you need. Pricing includes: Multi-school pricing available. Request a quote. |
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Tes MyConcern Reviews
from 15 Verified Reviews
User rating
Country
Dec 2024
easy to use
Dec 2024
Lots of excellent features. Would like a few tweaks to be made to improve the functionality further. I would like it to be possible to see all of the previous input for the child at once, like you do in the Chronology, but without searching for it. Previously used Smoothwall safeguarding software and found that easier to use / find historical information. In general, MyConcern is easy to use, but could be excellent with a few small changes. Too many email notifications sent for one safeguarding concern.
Carole Macdonald
Family Support Adviser/ Deputy DSL
Used Tes MyConcern daily for 3-4 years
Dec 2024
Easy to use and excellent customer service
Katherine Burrows
Assistant Headteacher and DSL
Used Tes MyConcern daily for 1-2 years
Dec 2024
I like that each issue creates a concern and that actions need to be completed before the concern is closed. I find the platform really slow, updating for every individual action. I would like a 'front page' where I can quickly read updates without needing to navigate each concern every time. The process of managing My Concern is onerous and adds to workload.
Dec 2024
It's very simple to use and easy to track concerns.
Kelly Overhill
Trust Safeguarding Officer
Used Tes MyConcern daily for 5 years+
Dec 2024
I think there are areas that could be developed to make it even more effective.
Marina Dain
Deputy safeguarding Manager
Used Tes MyConcern daily for 7–12 months
Dec 2024
NGB of sport was not listed as choice for the type of organisation we are. The system is easy to navigate and use and ticks the boxes for our organisation. It is logical and allows me to keep comprehensive records.
Susannah Dutton
Learning mentor
Used Tes MyConcern weekly for 3-4 years
Dec 2024
I find it reasonably useful but I do think operationally it could be better.
Dec 2024
Easy to use and communication between staff is on point and instant
Samantha Sys
School counsellor
Used Tes MyConcern daily for 3-4 years
Dec 2024
Generally I like the platform. the only thing is that you cannot see previous concerns or chronology if it's too far back. I would like to see what concerns staff have had for a child in the past.
Dec 2024
It does what it needs to do i.e. is a safe and secure way of reporting and highlighting safeguarding concerns, but it is not user friendly, is difficult to navigate, impossible to find concerns on that one has not put on oneself and doesn't add concerns to students in a logical way that make it easy for staff to access
Dec 2024
very easy and straight forward good lay out and simple to use
Kaz Alpnar
Deputy Lead DSL
Used Tes MyConcern daily for 5 years+
Dec 2024
Transparent and effortless to use, able to display reports and data as needed. Secure site
Abigail Dicks
Grassroots Operations Coordinator
Used Tes MyConcern monthly for 1-2 years
Dec 2024
The lack of app makes it harder to access when reporting is required. It is quite a tricky process to upload every childs details
Dec 2024